Without a doubt, 2016 at RB was a year focused on systems building, process implementation and the overall creation of infrastructure to support growth, which we’re eagerly anticipating plenty of in 2017. This concentrated process-oriented effort on our teams’ part required that we not only change the way in which we work, but that we better understand and implement processes in support of overall business efforts on a granular level.
Enter…the Portfolio Project Management Office, or PPMO, as it’s known at RB (we love an acronym).
RB’s PPMO has played a critical role in our ability to maximize production and make sure that people are dialed into expectations and priorities, and certainly, a key contributor to those initiatives is our Business Requirements Analyst, Ambuj Shrivastava, a master of well..lots (did I mention he sings?).
Katie: How would you describe your role at Recovery Brands and how it fits into The Big Picture of what we do as a company?
Ambuj: As Business Analyst here at RB, I work as a liaison between clients (both internal and external), designers, developers and QA analysts. I collaborate with various stakeholders to gather and detail out business requirements. My work starts at the very beginning of any project where I define:
– Scope of the project
– What’s Out of Scope
– AS-IS and TO-BE behavior
– User stories and Use Cases
– Acceptance Criteria
Once the requirements are pushed forward from planning and analysis phase, I am actively involved in monitoring their progress.
Katie: What role does the PPMO play in the overall efforts of the organization and why is it so critical to what we do on the daily?
Ambuj: The main objective of PPMO is to support the projects in the organization by managing them in a controlled way. PPMO provides:
Governance – Ensuring right decisions are taken by right people using right data
Transparency – Proving accurate and relevant information to relevant stakeholders
Delivery Support – Helping teams execute their functions by providing mentorship and training
Traceability – Managing project plans, project history and required documentation
Katie: How do you see Recovery Brands’ impact in the addiction and recovery space growing or evolving next year?
Ambuj: We have been doing great to end addiction stigma and help people find better treatment. In the coming year, I see RB making more efforts to improve the overall experience of any struggling person from the time when he or she Google searches for help until he or she recovers and start a sober life. We should make this journey as easy as possible for people. We should also find better ways to engage alumni after treatment.
Katie: How do you see the PPMO’s impact on RB growing or evolving over the next year?
Ambuj: I see PPMO playing a crucial role in prioritizing projects so that our time and resources are invested in projects that generate high profits. PPMO will also be helping RB in the adoption of new tools and processes that make our lives easier at work.
Katie: And we appreciate that. And speaking of life, what made you decide on your chosen career path?
Ambuj: I always wanted to pursue a career where I could see the bigger picture of the businesses. As a Business Analyst, I closely work with both clients and internal technical teams, being able to see both sides of our business.
Katie: What’s surprised you the most about your work at Recovery Brands so far?
Ambuj: From my first day at RB, I have been given amazing opportunities at work and independence to make decisions. It’s just been a few months here and I have worked on so many different projects with practically every team! I couldn’t expect anything more at work. Thanks, RB!
Katie: What are you most looking forward to accomplishing in 2017, professionally and personally?
Ambuj: I am actively trying to get some certifications in business analysis and agile development in next three months. My target would be to make the software development lifecycle more structured and enjoyable for everyone involved in the process. Personally, I look forward to reading more books this year!
Katie: When you’re not working, what’s a perfect day look like in the world of Ambuj?
Ambuj: When I am not working, I spend a lot of my time practicing Indian classical music. I have also been practicing yoga for a few months now. So I like to find some time to try new relaxing and meditative poses.
Katie: You, my friend, should bring your musical skills to the office. Just sayin’. How do you stay current on new technologies and industry trends?
Ambuj: Apart from online resources, studying for certifications really works for me. Recently I have completed 21 credit hours of PDUs as part of a certification. I am also planning to attend a few conferences and workshops in coming months.
Katie: That’s awesome. Always Be Learnin’ (ABL). What’s the best advice you’ve ever been given?
Ambuj: If we talk about the few most successful people in the world, they are known for doing just one thing incredibly well. For example, Pablo Picasso was a world class painter and he is known just for his art and not for anything else. The best advice given to me was to spend most of my time on just a few things that matter to me rather than trying to do everything.
Katie: I like that. So while we’re talking doing things well, what is a life hack that you’d like to share with the rest of us?
Ambuj: I am a morning person. I get up at 5 a.m. every day to find some “Me Time” before the busy day. I meditate, practice yoga, plan my day and talk to my parents to find positivity and the right energy to start my day.
Katie: Well, Ambuj, whatever you’re doing to start your day has undoubtedly resulted in a better, more productive, and ultimately more peaceful day for us all. Here’s to 2017…